Reviews - What Our Customers Are Saying
My daughter was in the hospital at
UCSF and we needed some supplies that we couldn't easily get through
the hospital before discharge. Able Medical was very helpful
especially as I needed to go by at closing time. They are highly
4/16/2009 by 'Michael C.'
I, unlukily, have a "relaxed arch," or more commonly: flat-feet.
This causes pain when I walk long distances and play sports. I
walked into Able Medical with hopes that i could get an arch support
or a device that would help ease my pain. As I talked with Gerald,
he seemed to deeply know what he was talking about. He fitted me
with a support that I continually use today. I have gone back to the
store multiple times to either buy a new support, or help my father
find something he needs. The store had an abundance of supplies and
the staff (especially Gerald) is extremely friendly and you could
tell that they knew their stuff. If you need medical supplies, need
any physical help, or just want to smile and talk with a fun guy,
Able Medical is the place to go.
by ‘Tom D.'
Gerald is a very knowledgeable guy
and as soon as you meet him, you can tell he really wants to help.
After we talked about what I needed (a product for my in-laws), it
turned out that he had exactly that in stock (his was the only place
in SF that did). He kept the store open late, so that I could rush
across town to pick it up. Should I need additional products in this
area, his number will be the first one I dial..
by ‘Tonia F.’
thought customer service was dead! Not at Able Medical! My mom was
visiting during the holidays and stumbled off a curb, breaking one
of her foot bones (I'm an ER doctor, so I know this). As it was a
holiday weekend, I definitely did NOT want to visit the local ERs
with the masses, so I called to see if Gerald had what we needed: a
CamWalker splint in the appropriate size. Upon phoning, I learned
that Able Medical was actually closed that day, but Gerald asked
what I needed anyway. He phoned me back after going to his
warehouse to check his stock, and then offered to drop the splint
off *at my house* since he was heading my direction anyway. One
hour after after my first inquiry by phone, Gerald arrived at my
house, deftly put the splint on my mom, and allowed me to write him
a check. The price for all this was comparable to what I would have
paid if I ordered the same equipment over the internet. I am very
impressed at the outstanding and knowledgeable service and
inexpensive prices at Able Medical. I will be a repeat customer and
recommend them without hesitation.
I have a
herniated disc and have been in pain and in physical therapy forever
(it seems), and needed to find a local store for supplies. I found
Able online based on many good reviews, and now I would never go
anywhere else. Gerald's care and customer service is really special.
He is knowledgeable, patient, and willing to spend time with you to
be sure you have what you need. I'm grateful to have found him
by Linne H.
I had a bad
neck ache and searched Google Maps for a medical supply store and
found Able Medical nearby. I went to their website and emailed the
to see if they had what I needed. To my surprise, I got an email
back right away. They didn't have everything but had what I needed.
I went in and bought it. It was fast, professional and very easy.
by phillip w.
mastermind behind this whole operation is the one to go to for any
questions you may have.
Zenas is the grunt, someone you would call upon to get the package
you could not reach at the top of the shelf.
What seems like a small store actually holds a warehouse full of
supplies for the physically disabled/injured. Ice packs, crutches,
wheelchairs, walkers, toilet seat covers, bathtub seats etc.
And just say by chance they dont carry what your looking for, they
are willing to assist you in any way possible so you could have a
good idea of where to make your next stop.
Despite the fact that I myself do not in need of any of their
products, at least I know where to go if the situation does come up.
Thanks again to Zenas and Gerald for being a great help~
of equipment in stock, excellent prices, relatively easy parking,
and I simply received superior service from Gerald Chan... he went
out of his way to answer all my questions, present me with all my
options, race around the stock room to find everything I wanted to
see, and then went out of his way to package my walker for shipping
and even brought out a scale so I could anticipate what it might
cost to ship it. It would be impossible to have better or nicer
by Galin L.
If you need
medical supplies go to Able Medical. The prices are great but what
really sets Able apart from any other medical supply store is the
owner, Gerald Chan. He is absolutely the most knowledgeable,
thoughtful, friendly and professional individual you will ever have
the pleasure of meeting. We know because before stumbling into the
"Blue Store", we shopped at medical supply stores throughout the
city for my mom (limited mobility). Gerald will take his time to
understand your problems, and explain your options in easy to
understand language. What else is there to say? Great store!
Great prices! Gerald is great!
by Eclipse T.
very friendly and professional. Found exactly what I was looking
for and the clerk helped me adjust it correctly, made sure I knew
how to use it, and offered advice and tips for use. Paid no sales
tax on the item since I had a prescription. I'd happily come back
here and refer people here for medical supply needs.
by Liz K.
fast, accurate, knowledgeable, honest service. Gerald is efficient
without sacrificing friendliness. He also helped me try to get the
best deal on something that my doctor was charging a ton for. The
things I needed were in stock, too. He can also investigate
bigger-ticket items, given enough time. You should definitely check
this place out if you're tired of the margins that hospitals /
doctors charge on this stuff.
Yahoo Reviews &
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